
Eliminating customer complaints about blister packs
This case study looks at the measures leading drug manufacturer Pfizer has taken to address an issue with product integrity on their over-the-counter blister packaging lines.
It considers how Pfizer identified the problem and how experts from METTLER TOLEDO Safeline X-ray were able to solve the issue. It also discusses the impact x-ray inspection has had on customer complaints regarding broken tablets and occasional crushed or folder blister packs inside the packaging.
This case study helps pharmaceutical manufacturers decide if investing in x-ray inspection technology to tackle product quality issues is the best option to protect their business.